HERE'S WHAT OUR CUSTOMERS SAY
COMBINE AND GET UP TO 20% EXTRA OFF
OUR PROMISE TO YOU
We know that shopping online means trusting someone you haven't met. That's why every order comes with our 30-day money back guarantee. If something isn't right, just let us know and we'll sort it.
Harper & Willow is a mum and daughter store based in Christchurch. Every piece we stock is something we'd wear ourselves, chosen for its quality and comfort.
We want you to feel good about every order. That's the whole point.
Harper & Willow 🤍
FAQs
We are offering Free Shipping within New Zealand on all orders.
No hidden fees, no surprises at checkout. You'll see the full breakdown before you pay.
Every product page includes a detailed size chart to help you find the right fit before you order. We always recommend checking the size chart carefully before placing your order.
Not sure which size is right for you? No problem at all. Simply reach out to our support team at info@harper-willow.nz and we'll give you personal advice to help you choose the right size. We're happy to help.
And if your order arrives and the fit isn't quite right, or it's not exactly what you expected, you're fully covered. Just contact us within 30 days of receiving your order and we'll refund your full purchase amount, no questions asked.
Ordering from Harper & Willow is completely risk free. We want you to feel good about every purchase, and we'll always make it right if something isn't perfect.
Once your order is confirmed, you will receive an email with your order number. To track your order, simply visit our Order Tracking page and enter your order number or email address.
We want you to feel completely confident when you order from Harper & Willow. That's why every order comes with our 30-day money back guarantee. No stress, no hassle.
If something isn't quite right, whether it's the fit, the colour, or it's just not what you expected, simply get in touch with us within 30 days of receiving your order and we'll take care of it.
We know that ordering clothing online without trying it on first takes a leap of faith. That's exactly why we made our guarantee as simple as possible. Just reach out and we'll sort it.
You can contact us anytime at info@harper-willow.nz and we'll get back to you promptly.
If you have any questions or run into any issues with your order, we're here to help.
The easiest way to reach us is by email at info@harper-willow.nz. We aim to respond to all messages within 24 hours, seven days a week.
Whether it's a question about sizing, your delivery, or anything else, just drop us a message and we'll get back to you as quickly as we can.
FREE NZ SHIPPING
Every order ships free anywhere in New Zealand. No minimum spend, no hidden fees.
ALWAYS HERE TO HELP
Questions about sizing or your order? Email us at info@harper-willow.nz and we'll get back to you within 24 hours, 7 days a week.
30-DAY MONEY-BACK GUARANTEE
Not happy with your order? Contact us within 30 days and we'll refund your full purchase amount. No questions asked.
SECURE CHECKOUT
Shop safely with your preferred payment method. We accept Visa, Mastercard, Amex, PayPal, Apple Pay and Google Pay. Your details are fully protected.

